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      Sonic (Internet and Phone)

      Engaged Employer

      Sonic (Internet and Phone) reviews

      Technical Support - Technical Support Representative Sonic (Internet and Phone) Employee Review

      5.0
      Jun 6, 2018
      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is one of the greatest jobs I have ever had. I love everyone I work with and the environment is excellent. If you're genuinely kind and passionate about helping others, this is the perfect job for you. Do not be intimidated if you have little to no technical background. Sonic has a wonderful training staff who will get you caught up to speed in no time.

      Cons

      The pay is slightly less than average for a similar job in the Bay Area but that isn't the end of the world. With all the additional perks such as weekly pizza, weekly fruit, clothing, great benefits, annual parties, etc., it works out. Limited to one location, which is great if you live in the area but not so great if you're looking to relocate. However, with the help of you, expansion is likely possible in the near future--so tell a friend!

      avatar
      Sonic (Internet and Phone) Response
      8y
      Thank you for your review and for helping Sonic find even more kind, smart, and positive candidates to join the team! We want you to feel good about coming to work and to know that you are making a difference in the lives of our customers - you are helping fix the internet in America with Internet For Good!

      Explore other reviews about Sonic (Internet and Phone)

      5.0
      Sep 26, 2025
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people here are so great! This company has such good culture and personality. Everyone works hard and enjoys working with each other. It's a great place to work with good, helpful people, autonomy, and a growth mindset.

      Cons

      Growing quickly means keeping up with new processes and collaboration, but nothing bad to say about that.

      3.0
      Jun 24, 2026
      Billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team is nice Pay isn’t too bad

      Cons

      Dealing with unhappy customers Management could be better A lot of micro managing

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      Sonic (Internet and Phone) reviewsSonic (Internet and Phone) Technical Support Representative reviewsSonic (Internet and Phone) review