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Sonic (Internet and Phone)

Engaged Employer

Great Company - Technical Support Representative Sonic (Internet and Phone) Employee Review

4.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Management and the CEO Dane truly care about their employees and coworkers. Great communication with supervisors.

Cons

Lots of information to cover before being launched into calls. Be prepared to encounter some unhappy customers, but that just comes with the job

Explore other reviews about Sonic (Internet and Phone)

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The people here are so great! This company has such good culture and personality. Everyone works hard and enjoys working with each other. It's a great place to work with good, helpful people, autonomy, and a growth mindset.

Cons

Growing quickly means keeping up with new processes and collaboration, but nothing bad to say about that.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The team is nice Pay isn’t too bad

Cons

Dealing with unhappy customers Management could be better A lot of micro managing

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