Poor Wages and No Upward mobility. - Tier II Technical Support Sonic (Internet and Phone) Employee Review

Users say... "The people here are so great!" "Benefits are good" "Great coworkers and laid" "Schedule flexibility is definitely a plus, as well as full training for whatever position you take that is entry level" "workers, casual work environment." 

Users say... "aggressive management" "Upper management is very uneven" "They also have contracted work out so now the in house techs don’t have as much work." "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." "Considering the responsibilities and skills required to do this job, I would expect better compensation."