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Sonic (Internet and Phone)

Engaged Employer

Great place to work - Technical Support Representative Sonic (Internet and Phone) Employee Review

5.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Very independent work and great support/training. I only ever worked remote from home so felt very independent in my ability to do work. The support leads/managers were always available if I needed any help though. They advertise career advancement and as long as you perform your share of the work, they are more than welcome to give you the opportunity to move up.

Cons

The pay could be better compared to other tech support positions

Explore other reviews about Sonic (Internet and Phone)

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The people here are so great! This company has such good culture and personality. Everyone works hard and enjoys working with each other. It's a great place to work with good, helpful people, autonomy, and a growth mindset.

Cons

Growing quickly means keeping up with new processes and collaboration, but nothing bad to say about that.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The team is nice Pay isn’t too bad

Cons

Dealing with unhappy customers Management could be better A lot of micro managing

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