I had high hopes only to be let down - Field Service Technician Sonic (Internet and Phone) Employee Review

Low pay for the amount of work. You must rely on overtime and a high job completion rate with 0 errors to make a fair wage. You have to be on the good side of the "Management Good ol Boys" club to get promoted. They had been using contractors to do fill-in work, but they are guaranteed several jobs every day and as an employee, you are not. I saw cases where people had met the requirements for a promotion and raise, but due to a lack of training staff, they had to wait up to 6 months to be trained and get their raise.