Pros
- 401k was competitive than others - Lots of work, so you get to learn so much in a short period of time.
Cons
- Less pay (They expect their engineers to stick with them with the low salary they pay), more over yearly bonus is peanuts. - No advancement in your career, you are stuck taking 9-10 calls a day and if you dont the management is behind you to attend calls - No queue management, less headcount. - Terrible firmware releases - This is a call center, all the management cares is for you to take calls and no one cares about giving you time to research on issues. - No proper training to the new product/feature releases, so engineers look like idiots when they try to troubleshoot the issue. - The management always tries to micromanage the engineers and no freedom for the engineers. - The new office in Tempe is the worst. - Headcount is always less, so the queue is always high. - Management doesnt have proper rules to go by and they keep bending their rules to the customers making the engineers look like fools.
