SonicWall

SonicWall reviews

Good Company - Technical Support Engineer SonicWall Employee Review

3.0

Apr 16, 2021

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

The benefits are outstanding and the pay is ok.

Cons

High volume call center type of service, Managers to busy with quantity versus quality. Training standard is not high on list. either you will flop around like a fish and slowly learn for yourself or you will not make it. Pretty straight forward.

SonicWall Response

Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news. We apologize that your experience with us fell short of expectations. We also want to thank you for giving us a chance to make things right. Trust that your feedback is acknowledged, and steps will be taken to help improve things here at SonicWall.

Explore other reviews about SonicWall

5.0

Oct 16, 2025

Graphic design manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and talented individuals.

Cons

Lack of communication and no clear path for advancement.

SonicWall Response

8mo

Thank you for taking the time to share your feedback. One of our key objectives is our commitment to our employees. Because taking care of our employees is one of our core values, we’re always looking for ways to ensure they have equal access to growth and development opportunities.

4.0

Jul 1, 2026

Vice president engineering

Recommend

CEO approval

Business Outlook

Pros

Fast transforming into a cloud-first company

Cons

The legacy mindset delays progress

See reviews by: Helpful|Rating|Date|All

SonicWall reviews SonicWall Technical Support Engineer reviews SonicWall review

SonicWall

Good Company - Technical Support Engineer SonicWall Employee Review

Explore other reviews about SonicWall

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches