Old Company struggling to fit in - Senior Channel Sales Engineer SonicWall Employee Review

Internal issues between backend support teams. No customer focus Customer escalation process has failed. SE Leadership holier than thou attitude. Belittling employess. SE Leadership out of touch with SE org. using dated irrelevant KPI's to assess Productivity SE org.dissproportionate empasiss on KPI over Quota attainment No career planning Playing favorites within SE Org. Direct manager never joined a customer call over a 2 year time frame.