Typical call center environment - Enterprise Technical Support Analyst SonicWall Employee Review

Users say... "Too good work life balance and many onsite exposure" "Great people and products." "Good at transport good management.............................Good at transport good management............................Good at transport good management............................Good at transport good management............................" "Work culture is good" "They are a great team to work with." 

Users say... "Extremely poor upper management, absent and scatter" "No Training provided to the employees: how do you think they will improve customer experience if they don't know what to do?" "No career growth" "Communication internally is awful; either it does not exist or they contradict what they previously said."