Great potential but dreadful management, planning and forecasting - Technical Support Engineer Sonos Employee Review

1.0
May 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, good products.

Cons

In my experience, Sonos is made of two types of employees: 1) The ones who actually do their job. 2) The ones who spend most of their work day playing foosball and billiard. Problem is that the company fires the ones who actually do their job. Performances and results don't matter here, you just have to be lucky and hope to work in the right department. If you plan to apply for Technical Support Engineer in the Customer Care department then take it as a temporary job and keep looking for something else.

Explore other reviews about Sonos

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture. People are humble.

Cons

In some teams engineers have to find projects themselves instead of waiting for roadmap which is good also but sometimes frustrating.

3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work. Passionate people. Good product. Remote.

Cons

Some bad managers. They lost their footing resulting in lack of company vision. Struggled to find working styles that elevated the company (they wanted to grow yet operate like a start up)

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