Customer service analyst - Customer Support Analyst Sony Pictures Entertainment Employee Review

Had THE best manager, awesome networking opportunities, amazing chance to connect with other interns

Cons could be applied to any company so it's not specific to Sony

- began work with an amazing team and culture - exposure to major IP and high-profile campaigns - some genuinely talented and passionate colleagues - fast-paced environment that builds skills quickly - healthcare is decent - some fun on-lot perks

- poor work/life balance exceptions from SPTV lower and upper management - unmanageable workload left little room for the collaboration and meeting engagement leadership expected - upper management changes resulted in reactive restructuring with little regard for team culture or continuity - inconsistent management: some leaders failed to empower or advocate for their teams - clear office politics which interfere with business decisions - quick burnout when management fails to course-correct workload - leadership set workloads based on personal work style rather than sustainable team norms - little to no growth opportunities - 4 days in office is excessive and unnecessary