Great pay and remote work, but poor management - Technical Support Engineer Sophos Employee Review

Users say... "Great people and talent" "Culture is good and broadminded" "Good Work Life balance Caring for Employee" "Benefits are good." "It's been 6 months now and the work culture over here is very good." 

Users say... "low salaries comparing to market a lot of operational work" "Frequent layoffs and lack of clarity in the direction" "If a manager is good and wants to follow process then it is organised well, else it runs haphazardly with very less scope for improvements." "One last thing that I believe is a con is that there is no training or continuing education program for sales people at Sophos." "No job security and no pay review for 2013"