Supportive management but high ticket volume challenges - Technical support Engineer L1-2 Sophos Employee Review

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive Management Minimal RTO Day shift

Cons

Cases can pile up easily because of the high volume of tickets.

Explore other reviews about Sophos

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong people throughout the org. Generally enjoy folks I work with

Cons

Large, can be slow moving at times

5.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benifits and Work Culture. Amazing People to work.

Cons

Poor Salary Structure & Comp

See reviews by: Helpful|Rating|Date|All