Branch Supervisor - Branch Supervisor Sound Credit Union Employee Review

2.0
Aug 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Warm welcome, Employee bonuses, Paid holidays, Paid time off, Annual compensation evaluations.

Cons

Cliquey atmosphere, Belittling communication by other departments, Management threatened outside perspective, Devious, Low retention rate, lack of training(especially with branch management). I was an employee who was interviewed for a branch manager position and thought that I was a great candidate for the role. Prior to letting me know whether or not I was accepted for the position, I was written up based on something that happen from a month before as if the application I had submitted gave them reason to look back further into my career with them. Which goes to show that the branch managers are lacking training if the operations manager had to point out a reason for a write up. It also had to be brought to higher managements attention when a branch manager was stealing time from employees because the way that the time clock works at the company. If you work less than 7 minutes, the time doesn't count, if you work 8 or more than it is increased to a 15 minute increment. She was making employees clock in 7 minutes before their start time and 7 minutes after their designated clock out time daily.

Explore other reviews about Sound Credit Union

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management at my branch does an amazing job with creating a diverse team. Everyone's unique skill sets allows our team to collaborate with eachother, it builds a strong team that can handle a lot of situations. The work culture at Sound is inviting and definitely promotes growth and respect. I enjoy it here.

Cons

Some days are very slow and so you have to find things to do or you will get bored. Other than that I don't see any other cons.

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Sound Credit Union Response
2w
Thank you for taking the time to share your experience! We’re glad to hear you feel supported by a diverse team and our welcoming culture. We also appreciate your feedback on creating additional learning opportunities, this is valuable input as we continue to grow and support employee development.
4.0
Feb 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- pay - time off - benefits

Cons

tools and systems need to be revamped

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Sound Credit Union Response
4mo
Thank you for taking the time to share your experience at Sound Credit Union. We’re glad to hear you value our pay, time off, and benefits. We also appreciate your candid feedback around our tools and systems. This is an area we continue to evaluate and improve to better support our employees. We’re grateful for your input and for being part of the Sound team.
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