Management does not know what they are doing in the business lending area. - Anonymous employee Sound Credit Union Employee Review

2.0
Oct 16, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Local banking where decisions are made fast, will work with clients after a relationship has been established.

Cons

They hired a manager to run the business service department that never had management experience. This manager also has no experience in bringing clients because her background was behind the scenes in underwriting so she does not know the time needed and areas to focus on in order to bring in quality clients. Her vision is shorted sighted, she does not take other people's opinion well, her lack of experience can be seen during my time there because she had one loan declined by the loan committee and she was all red faced and flustered. They over work everyone in the company, I was doing a job that is usually made for 2-3 people.

Explore other reviews about Sound Credit Union

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management at my branch does an amazing job with creating a diverse team. Everyone's unique skill sets allows our team to collaborate with eachother, it builds a strong team that can handle a lot of situations. The work culture at Sound is inviting and definitely promotes growth and respect. I enjoy it here.

Cons

Some days are very slow and so you have to find things to do or you will get bored. Other than that I don't see any other cons.

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Sound Credit Union Response
2w
Thank you for taking the time to share your experience! We’re glad to hear you feel supported by a diverse team and our welcoming culture. We also appreciate your feedback on creating additional learning opportunities, this is valuable input as we continue to grow and support employee development.
4.0
Feb 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- pay - time off - benefits

Cons

tools and systems need to be revamped

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Sound Credit Union Response
4mo
Thank you for taking the time to share your experience at Sound Credit Union. We’re glad to hear you value our pay, time off, and benefits. We also appreciate your candid feedback around our tools and systems. This is an area we continue to evaluate and improve to better support our employees. We’re grateful for your input and for being part of the Sound team.
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