Don't apply if you love your sanity - Universal Banker Sound Credit Union Employee Review

1.0
Oct 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Free dental, vision and health insurance

Cons

Senior Management not knowing policies and procedures- some of them they are word of mouth, long days, overworked, Senior management preaches work life balance but doesn't emulate it. Low pay compared to industry standards, Poor communication, with no hope of moving up unless you know the right people, they hire people they are friends with and like, there is no care for the employees, you are expected to do different jobs for little pay, all departments are understaffed , change policies on the whim by the senior management, no accountability from the senior management, senior management is passive aggressive, bullish, unhealthy environment, hr is worthless, they dont accept everyone.

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Sound Credit Union Response
3y
Thank you for taking the time to leave us a review and for your candid feedback. We are disappointed to learn about your experience working at Sound. We are committed to giving our employees the support they need and deserve and appreciate you taking the time to share your insight. All the best to you!

Explore other reviews about Sound Credit Union

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management at my branch does an amazing job with creating a diverse team. Everyone's unique skill sets allows our team to collaborate with eachother, it builds a strong team that can handle a lot of situations. The work culture at Sound is inviting and definitely promotes growth and respect. I enjoy it here.

Cons

Some days are very slow and so you have to find things to do or you will get bored. Other than that I don't see any other cons.

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Sound Credit Union Response
2w
Thank you for taking the time to share your experience! We’re glad to hear you feel supported by a diverse team and our welcoming culture. We also appreciate your feedback on creating additional learning opportunities, this is valuable input as we continue to grow and support employee development.
4.0
Feb 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- pay - time off - benefits

Cons

tools and systems need to be revamped

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Sound Credit Union Response
4mo
Thank you for taking the time to share your experience at Sound Credit Union. We’re glad to hear you value our pay, time off, and benefits. We also appreciate your candid feedback around our tools and systems. This is an area we continue to evaluate and improve to better support our employees. We’re grateful for your input and for being part of the Sound team.
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