Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 11 reviews)); "Annual bonuses at the end of the year" ((in 5 reviews)); "I hope I get a new job soon so I can stop being overworked for a company that doesnt have competitive pay." ((in 5 reviews)); "good work life balance" ((in 5 reviews)); "Great base benefit package and attempt at creating a positive culture." ((in 5 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews)); "Say they care about employees but only care if it’s within their best interest." ((in 3 reviews))

What are the top reviewed Sound Credit Union locations?

Tacoma , Seattle , Kent , Auburn , Gig Harbor , Bothell , Lynnwood , Redmond , Burien , Alderwood

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Sound Credit Union

Sound Credit Union reviews

Not quite as advertised - Member Service Representative I (MSR I) Sound Credit Union Employee Review

3.0

Jun 28, 2023

Member service representative i (msr i)

Recommend

CEO approval

Business Outlook

Pros

Very kind employees and immediate management seems to care about their employees.

Cons

Does not offer sick pay separate from pto forcing people to go to work when sick, cancel hard earned vacations or go without pay. No work life balance and very long hours for branch staff. Compensation does not reflect previous experience and does not rise adequately with additional responsibilities. Does not give cost of living adjustments to all employees

Sound Credit Union Response

Thank you taking the time leave a review. It is wonderful hear about your experience with employees and management. Annually, our HR team reviews our employee compensation and benefit package. During these reviews they are analyzing each employee’s pay and benefits structure and comparing to similar roles in the industry. We’d like to encourage you to reach out to your manager or our HR team to discuss your specific situation and concerns.

Explore other reviews about Sound Credit Union

5.0

Jun 17, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management at my branch does an amazing job with creating a diverse team. Everyone's unique skill sets allows our team to collaborate with eachother, it builds a strong team that can handle a lot of situations. The work culture at Sound is inviting and definitely promotes growth and respect. I enjoy it here.

Cons

Some days are very slow and so you have to find things to do or you will get bored. Other than that I don't see any other cons.

Sound Credit Union Response

Thank you for taking the time to share your experience! We’re glad to hear you feel supported by a diverse team and our welcoming culture. We also appreciate your feedback on creating additional learning opportunities, this is valuable input as we continue to grow and support employee development.

4.0

Feb 18, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- pay - time off - benefits

Cons

tools and systems need to be revamped

Sound Credit Union Response

4mo

Thank you for taking the time to share your experience at Sound Credit Union. We’re glad to hear you value our pay, time off, and benefits. We also appreciate your candid feedback around our tools and systems. This is an area we continue to evaluate and improve to better support our employees. We’re grateful for your input and for being part of the Sound team.

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Sound Credit Union

Not quite as advertised - Member Service Representative I (MSR I) Sound Credit Union Employee Review

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