Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 14 reviews)); "Great base benefit package and attempt at creating a positive culture." ((in 6 reviews)); "Annual bonuses at the end of the year" ((in 5 reviews)); "good work life balance" ((in 5 reviews)); "growth opportunities" ((in 3 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Pay seems a bit low, not enough staffing in many departments." ((in 6 reviews)); "Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews)); "Say they care about employees but only care if it’s within their best interest." ((in 3 reviews))

What are the top reviewed Sound Credit Union locations?

Tacoma , Seattle , Kent , Auburn , Gig Harbor , Bothell , Lynnwood , Redmond , Burien , Alderwood

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Sound Credit Union

Sound Credit Union reviews

Horrible company - Anonymous employee Sound Credit Union Employee Review

1.0

Apr 23, 2024

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Annual bonuses at the end of the year

Cons

Don’t like to promote from within, unless it’s a candidate that will make the company appear more diverse. Don't like to give more than 2 % raises each year. Say they care about employees but only care if it’s within their best interest. Will gaslight employees into signing separation agreements/ nda contracts when leaving so they can’t get sued for the shady stuff they are doing behind the scenes. Say they care about mental health, but do nothing to help the workers who need resources for it.

Sound Credit Union Response

We are disappointed to read about your experience. As an employer, we encourage all employees to seek opportunities from within the organization for career growth and have an extensive compensation program. In addition to compensation and benefits, the health and wellness of our employees is and will remain a top priority at Sound. Included in our benefits package is the Employee Assistance Plan (EAP) which provides our employees and their immediate family members access to counseling services 24/7. Sound also recently implemented a Work Life Balance (WLB) program to provide employees flexibility with work life balance and overall well-being. Your feedback is valuable to us and we appreciate you taking the time to share your experience. We want to have a better understanding of how we can improve as an employer. Our HR team would encourage you to reach out to your manager or set up an appointment with them to discuss your concerns.

Explore other reviews about Sound Credit Union

5.0

Jun 17, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management at my branch does an amazing job with creating a diverse team. Everyone's unique skill sets allows our team to collaborate with eachother, it builds a strong team that can handle a lot of situations. The work culture at Sound is inviting and definitely promotes growth and respect. I enjoy it here.

Cons

Some days are very slow and so you have to find things to do or you will get bored. Other than that I don't see any other cons.

Sound Credit Union Response

Thank you for taking the time to share your experience! We’re glad to hear you feel supported by a diverse team and our welcoming culture. We also appreciate your feedback on creating additional learning opportunities, this is valuable input as we continue to grow and support employee development.

4.0

Feb 18, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- pay - time off - benefits

Cons

tools and systems need to be revamped

Sound Credit Union Response

4mo

Thank you for taking the time to share your experience at Sound Credit Union. We’re glad to hear you value our pay, time off, and benefits. We also appreciate your candid feedback around our tools and systems. This is an area we continue to evaluate and improve to better support our employees. We’re grateful for your input and for being part of the Sound team.

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Horrible company - Anonymous employee Sound Credit Union Employee Review

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