Many positive experiences. - Admissions Representative South University Employee Review

4.0
Apr 22, 2013
Recommend
CEO approval
Business Outlook

Pros

South University online has a great training department and they help new Admisisons Representatives with getting their feet on the ground. The coworkers were nice and pleasant and fun to work with. The facility was very well taken care of and nice to work in. There is constant training in your role. The benefits are great, plenty of overtime.

Cons

The students that the university is going after do not have a proven track record of success, so they are not bought into education or South University as much as they should be to be successful. Since it is recruiting (a form of sales) the bottom line is are you getting students in classes. Compared to other universities I have worked for and attended there is too much hand holding with the students. The line where responsibilities between departments is very blurry. The company counts on Admissions Representatives too much to do too many things and holds them responsible when students do not attend. Environment on the floor seemed very micromanaged.

Explore other reviews about South University

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Great pay and benefits. Organized with opportunity for growth.. well recognized in the industry for producing prepared successful students. Loved it there

Cons

Not enough interaction with other campuses and sometimes with faculty but that was starting to change

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was within industry standards for my position (although on the low end). I met some awesome people, they just weren't around for long (see cons).

Cons

No training provided at all. Very high turnover. The amount of people who left or were fired during my time there was unbelievable. I knew that this was an issue with South, but did not know that it would be this bad. This turnover prevented the creation of meaningful connections with others. They do not always hire the most qualified people. Management is unhelpful and often distant. During my stint I had 5 different supervisors. My first supervisor was by far the best, but this person was suddenly fired or resigned. I believe that this is a problem from the top down. In my opinion supervisors do not get help or get unreasonable expectations from their supervisors and this filters down to others. Money is always tight and we are often unable to get what we need. Cross departmental communication is rare. Culture of fear exists. Employees are terminated seemingly for vague reasons and sometimes not even given details of why they were terminated or given a chance to defend themselves. Do not work here.

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