Pros
Pay is good and benefits are ok. I enjoy helping the students.
Cons
There is so much turnover at multiple levels at multiple campuses that upper management needs to figure out what the common denominator is and fix the problem. For Academic Counselors they haven't been able to keep them in the position for 3 years because they haven't had their own supervisor. Everyone has known it's needed, but it hasn't been provided. You want to keep students but we're so overworked and understaffed, responsible for everything with new, continuing, and returning students. We can't do it all. We have multiple conflicting responsibilities and literal people at our doors every day demanding we do what they need RIGHT NOW. It's such a toxic and hostile environment. There is no consideration for our other responsibilities or why we can't process something right away.