Felt like I was in middle or high school at times - Customer Service Representative SouthState Employee Review

-Uninviting networking -Losing community feel with customers as they grow and focus on metrics more than personal customer relationships. -Lots of disgruntled customers (especially on days the website goes down) -Unprofessional coworkers -HR policy which seems to conveniently change on an individual basis (Almost took legal action on it) -A high school/middle school rumor mill of people backstabbing each other on a consistent basis. They'll throw you under the bus in a minute. -Terrible customer service practices -Focused too heavily on metrics using the scaling of other companies (Aka customer service versus getting customers off the phone) -Promotes who you know rather than what you know and as a result; -Incompetent and inefficient management