Worst Department Ever - Customer Service Representative SouthState Employee Review

1.0
Apr 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Lots of PTO and no weekends.

Cons

Everything else. LITERALLY. They don't care about you or the customers. The branches are a little better but the customer service department was terrible.

Explore other reviews about SouthState

5.0
Jul 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great culture and fun place to work

Cons

none at this time really

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Hours PTO Work-Life Balance

Cons

Favoritism Non-existent Raises Unnecessary AI use EVERYWHERE Pays less than other banks that are keen on selling, while they now take a sales-forward approach for no raise whatsoever Higher-Ups don’t know what being in a branch is like in the modern day

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