Absolutely awful. Look anywhere else. - Implementation Consultant Sovos Employee Review

1.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great co-workers (NOT upper management). Everyone works hard and works together to do what they can with awful products.

Cons

Broken and virtually unusable products. Priorities for product development are completely backwards. It is apparent upper management would rather trap misinformed new customers with shiny new (non-functioning) features than provide stability to keep their current ones. Compensation is an absolute joke. Be prepared to be ABSURDLY underpaid while you suffer through constant reorganizations and comically high turnover, which management does not care about unless they can find even cheaper labor. They will then claim they fixed the staffing issue, in which more people will finally leave. Certain departments prey on desperate college graduates, and then wonder why turnover is hilariously high

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Sovos Response
4y
This is hard to read, but thank you for sharing your thoughts. Let’s start with the fact you had great co-workers. Sovos has the best people, and I am proud to serve our customers alongside every professional who works here. IDC recently recognized the work of this team by naming Sovos a leader in three reports, commending our solutions as “a strong choice for companies of any size looking for cloud tax software and services to meet compliance and regulatory demands anywhere they do business.” We have more than 2,300 employees in 14 countries making that happen. Keeping our promise to customers is our No. 1 priority, and investing in this team is key to that effort. Amid a talent reshuffle affecting many companies, Sovos is growing, with hundreds of new hires in the past year. Alongside team members who have been here for five years, 10 years, 15 years and longer, our newest talent is helping to build a best-in-class customer success model, ambitious R&D roadmaps to address accelerating global compliance mandates, and technology solutions that just supported record transaction volume during some of the busiest shopping (and tax determination) days of the year. Because we hire for talent over experience, a lot of our team has opportunities here they might not get anywhere else, and we’re proud to be a company where people can stretch toward their professional potential. I’m sorry you didn’t have that experience. Best of luck in your next role.

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

1
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Sovos Response
3w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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