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Growing company with some pain points - Customer Service SpaceIQ Employee Review

3.0
Feb 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Fantastic people and no day is quite like another. Great clients and useful products to suit the space and occupancy management needs of companies of all sizes. It's a good feeling to know what you have will suit their purpose.

Cons

Fast growth has meant that development and internal processes are rushed. Lack of people in key strategic roles leaves strategy to lower-level employees who are not experienced enough. Need more developers and more robust Product and QA teams. Long days can take their toll on people leading to higher turnover than there should be.

Explore other reviews about SpaceIQ

5.0
Oct 25, 2022
Recommend
CEO approval
Business Outlook

Pros

great team and cool industry

Cons

typical pains associated with dealing with several mergers

1.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Half day Fridays. Okay benefits.

Cons

Horrible leadership and management. No support for SDR team and everything is disorganized from Salesforce to your leads down. Truly a make it up as they go along. JMI ( investment firm) only cares about bottom line not about the people. Two mergers in a year with little planning. Purely a pump and dump company. Eptura (SpaceIQ + iOffice) is a decent product in an overly saturated market. No path to promotion or raises and will lie to get you on board or to keep you on. Sales leadership openly admitted to handcuffing SDR’s, since it’s nearly impossible to break into AE/AM role without an internal promotion. Promotions only given after many reps left. Horrible experience and company. No training, no advancement, no support. Do not take this job. There are so many better companies out there to be an SDR at. Take my advice as someone who experienced it so you don’t have to!

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