No growth, Bug Quotas, and Lies - Customer Support Associate I SpaceX Employee Review

1.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are super nice, and your coworkers are supportive

Cons

1. You probably won't get the position you applied for. 2. Unwilling to negotiate. 3. Many roadblocks to improvement and promotions. 4. You will never 100% know what your evaluations are based on as Leadership doesn't even know. 5. Be prepared to do the job on CSAs all the way up to Supervisor for less than the pay of one job. 6. You will be fired if you mention anything similar to unifying for a common cause and improvement in the workplace (if you catch my drift). 7. The amount of current HR investigations is astonishing.

Explore other reviews about SpaceX

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Learn alot, helpful people, cool mission

Cons

long hours, ambiguous, high turn over

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

* **Unmatched Mission & Impact:** You are literally working on rockets and spacecraft. The cool factor is 10/10. * **Brilliant Coworkers:** You will be surrounded by some of the smartest, most driven engineers in the world. * **Insane Career Growth:** SpaceX on your resume is a golden ticket. You will learn more here in 3 months than in 3 years at a normal company. * **Hands-on Experience:** They actually trust interns with real, critical hardware. No boring coffee-fetching tasks.

Cons

**Cons:** * **Zero Work-Life Balance:** 70-80 hours a week is the norm, not the exception. Say goodbye to your social life and sleep. * **Extreme Burnout:** The "hustle culture" is toxic. You are expected to treat the company as your entire life. * **Mediocre Pay:** The hourly pay is average, especially when you factor in the insane hours and the high cost of living in LA/Hawthorne. * **Chaotic Management:** Decisions can change overnight based on whatever Elon Musk tweets or feels like doing that morning.

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