On the verge of abusive. - Cashier SpartanNash Employee Review

3.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice people, fun environment, non toxic

Cons

Can't chat during slow times, customer is ALWAYS right(I got written up for telling a customer we didn't have a product, despite them saying that we did!), unbearable uniforms, constant issues with schedules(Scheduled outside availability hours, too many hours), can't call in sick, if you're old enough to stay late they will, long hours, practically minimum wage

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SpartanNash Response
6y
Thank you for taking the time to give us feedback. We're glad you enjoyed your fellow team members and the work environment. We have a pretty great group of people here :). When it comes to customer service, at Metcalfe's the customer may not always be right, but the customer is always the customer and deserves to be treated with respect. We would never write someone up simply for saying we're currently out of a product, but I invite you to connect with us to elaborate on your concerns and suggestions, it would be greatly appreciated. Please connect with me directly at Amanda.m@shopmetcalfes.com or our HR Support Line 563-578-2503

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5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

A wonderful, inclusive place to work. Leadership listens and cares. A great place to grow with the ability to positively impact local communities.

Cons

Work life balance suffers in an "always on" culture.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Not Flexible scheduling and poor management from everyone from store leadership to corporate leadership

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