Micromanagement issues - Guest Advisor Spavia Day Spa Employee Review

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Kind and supportive owners Open minded Growth Co-workers and guests are nice and understanding

Cons

Gossip between owners and employees Emphasis on membership sales Unable to request time off if performance is lacking Micromanaging Plays favorites on popular co-workers

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Spavia Day Spa Response
1mo
Spavia LBX has recently changed ownership; the new management recognized that the culture was not optimal. The new team is dedicated to improving the workplace, creating opportunities for their employees and establishing an environment that encourages open communication and accountability. We have recently introduced new employee benefits, facility improvements, and are hiring new team members that share the values that better reflect the Spavia brand and culture. Spavia LBX is on its way to becoming a high performing location, and the new Owners are dedicated and committed to evolving into one of the best places to work in the Long Beach area. Thank you for sharing your experience. We appreciate all insights, as they help us to better understand and continue to improve the employee experience.

Explore other reviews about Spavia Day Spa

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment, loved my coworkers and manager! Always smells very nice and you get to try products and treatments. Peaceful environment and opening/closing duties are enjoyable

Cons

If you don't like laundry, you might not like that part but it's not a big deal, this is a great place!

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Spavia Day Spa Response
1mo
Thank you for sharing your positive experience! We're thrilled to hear that you enjoy the working environment and have had such a great connection with your coworkers and manager. It's wonderful to know that the atmosphere and the opportunity to try out products and treatments added to your overall experience.
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Only has an extra star due to some amazing people working there, and kind guests.

Cons

Unprofessional management with disrespectful remarks, dropping standards, and poor execution. Makes giving guests a good experience difficult when team morale is suffering due to the work conditions. Have never experienced this level of incompetence at a company.

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Spavia Day Spa Response
2w
Thank you for sharing your feedback. I appreciate your recognition of our amazing team, our wonderful guests and 11 years success in the market. Your negative insights are noted. Yes, there is always work to do regarding both employees and guests in a business. As you know an expectation in business is that employees contribute to a positive work environment. Unfortunately, maintaining that environment isn't easy for everyone. Some employees may not excel in high levels of cleanliness but contribute other tangible strengths to the business. Some struggle with certain modalities; that's why we support them with online training, on the job training, outside coaching and peer coaching. Some take longer than others but we still invest in their careers. As you know we are always looking for ways to improve to ensure our team and clients have the best possible experience. As you move on to your next role I wish you well being a great contributor on that team for many years.
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