Terrible place to work - Licensed Massage Therapist Spavia Day Spa Employee Review

1.0
Sep 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Hard to list any... it is beautiful and a nice experience for the customer

Cons

Underpaid-$20 per service increases depending on service. Customers tend to mostly leave small tips... occasionally leaving a descent tip. Asked to do laundry ,clean room, and turnover room between services for no pay. Employees are grumpy and tired because they are overworked and under paid. No training, thrown into service whether you know how to perform it or not. Not really benefits

avatar
Spavia Day Spa Response
5y
Thank you for taking the time to leave a review and we are saddened to hear that your time did not meet expectations. We are so grateful for the impact our team has on our guests at each and every spa, and we are proud to invest in all of our fantastic team members. We would encourage anyone with questions regarding their compensation and benefits to reach out to their director to see what options may be available. We appreciate all of your hard work and wish you the best moving forward.

Explore other reviews about Spavia Day Spa

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment, loved my coworkers and manager! Always smells very nice and you get to try products and treatments. Peaceful environment and opening/closing duties are enjoyable

Cons

If you don't like laundry, you might not like that part but it's not a big deal, this is a great place!

avatar
Spavia Day Spa Response
1mo
Thank you for sharing your positive experience! We're thrilled to hear that you enjoy the working environment and have had such a great connection with your coworkers and manager. It's wonderful to know that the atmosphere and the opportunity to try out products and treatments added to your overall experience.
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Only has an extra star due to some amazing people working there, and kind guests.

Cons

Unprofessional management with disrespectful remarks, dropping standards, and poor execution. Makes giving guests a good experience difficult when team morale is suffering due to the work conditions. Have never experienced this level of incompetence at a company.

avatar
Spavia Day Spa Response
2w
Thank you for sharing your feedback. I appreciate your recognition of our amazing team, our wonderful guests and 11 years success in the market. Your negative insights are noted. Yes, there is always work to do regarding both employees and guests in a business. As you know an expectation in business is that employees contribute to a positive work environment. Unfortunately, maintaining that environment isn't easy for everyone. Some employees may not excel in high levels of cleanliness but contribute other tangible strengths to the business. Some struggle with certain modalities; that's why we support them with online training, on the job training, outside coaching and peer coaching. Some take longer than others but we still invest in their careers. As you know we are always looking for ways to improve to ensure our team and clients have the best possible experience. As you move on to your next role I wish you well being a great contributor on that team for many years.
See reviews by: Helpful|Rating|Date|All