Good benefits and flexibility, but high pressure on sales - Retention Specialist Spectrum Employee Review

4.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexibility for scheduling after training

Cons

Constant metrics, after too many disconnects on customer accts you get disciplined, have to constantly push mobile sales or you won’t make it far

Explore other reviews about Spectrum

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, teammates, technology

Cons

AI, bureaucracy, outdated hardware, webex trash

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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