Room for growth but heavy micromanagement on sales - Customer Service Billing Representative Spectrum Employee Review

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free internet and Cable, alot of room to grow within the company, alot of VTO is given out so you can go home very early if you want.

Cons

Upselling their mobile service they micromanage you so much if you dont get any sales for the month which is weird cause your a billing rep not a sales rep. You also have to upsell in a specific way you cant just offer the service cause they have a ai system that picks up on how you offer it.

Explore other reviews about Spectrum

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the best company to work for

Cons

Well you have to go in office 4 days

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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