Q: What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (474) , Inbound Sales Representative (393) , Account Executive (372) , Sales Associate (363) , Retention Specialist (355) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (244) , Outside Sales Representative (219) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

Question 1

Is Spectrum a good company to work for?

Accepted Answer

Spectrum has an overall rating of 3.3 out of 5, based on over 20,054 reviews left anonymously by employees. This rating has been stable over the past 12 months. 52% of employees would recommend working at Spectrum to a friend and 45% have a positive outlook for the business. The best reviews about Spectrum have been left by employees working as Internship, Intern and Senior Recruiter.

Question 2

Does Spectrum pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at Spectrum?

Accepted Answer

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

Question 4

What are the top reviewed jobs at Spectrum?

Accepted Answer

Customer Service Representative (940), Sales Representative (474), Inbound Sales Representative (393), Account Executive (372), Sales Associate (363), Retention Specialist (355), Field Technician (353), Direct Sales Representative (320), Field Service Technician (275), Sales (244), Outside Sales Representative (219), Customer Service Representative (CSR) (200), Billing Specialist (198), Inside Sales Representative (196), Technician (168)

Question 5

What are the pros of working at Spectrum according to real employee reviews?

Accepted Answer

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3309 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 619 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 332 reviews)); "Free Cable and internet plus great salary and commissions." ((in 330 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 320 reviews))

Question 6

What are the cons of working at Spectrum according to real employee reviews?

Accepted Answer

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1180 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 384 reviews)); "Bad managers and don’t care" ((in 281 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 276 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 254 reviews))

Question 7

What are employees saying about Spectrum layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Question 8

What are the top reviewed Spectrum locations?

Accepted Answer

Charlotte, Saint Louis, Denver, Austin, San Antonio, New York, Stamford, Columbus, Louisville, Morrisville, Los Angeles, Orlando, Tampa, Greensboro, Riverview, Dallas, San Diego, Milwaukee, Greenwood Village, Saint Petersburg, Albany, Vancouver, Greenville, El Paso, Greenwood Village, Raleigh, Cincinnati, Akron, Colorado Springs, Simpsonville

Spectrum

Pay structure is subpar, leadership is corrupt - Retail Sales Specialist Spectrum Employee Review

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