Call center work is rough, but Charter does it right - Internet and Phone Repair Representative Spectrum Employee Review

Users say... "The benefits are great because you get them right away as you start working and just need to enroll." "The people are great and the work itself once you get the hang of it can be very easy." "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." "The 2 month training is good and you get mentors on the second month as you take your calls." "Good money when deals go through and lots of free time if you are hitting numbers" 

Users say... "Poor management they seem to not care about you and that you’re just a number instead of a valued employee." "There is no work life balance expect this to be a 80 hour weekly commitment." "Trainers and managers don't communicate" "long hours if your last few jobs have a lot of things to do since you'll be out late." "some supervisors have more than one newer company vehicle and techs get the worn out ones"