4.0
Oct 28, 2011
Current employee
Louisville, KY
Recommend
CEO approval
Business Outlook
Pros
Plenty of room for promotion. Great amounts of feedback and a sense of pride in doing a good job. A great "team" feeling. Promotions based on performance more than seniority. Plenty of recognition in doing a good job. Clean but casual atmosphere with a lot of diversity. Great pay for the type of work.
Cons
Management seems to make drastic changes every month or so and is always moving around, once you get to know your supervisors name you have a new one. Doesn't feel like upper management really cares about the center in Louisville at all even though it's the flagship center. Sales are pushed which is acceptable at times but seems to overshadow actual technical support abilities after some time.