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      Spectrum

      Engaged Employer

      Spectrum reviews

      Decent pay, poor management - Inbound Sales Representative Spectrum Employee Review

      2.0
      Nov 6, 2017
      Inbound sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is ok, though drastically less that before the merger (former TWC Employee). Nice employees and nice office.

      Cons

      Inconsistent policies, Inconsistent pay, terrible morale throughout the company. Sales department consistently getting tech support and billing calls instead of sales call. Departments do not communicate well with each other leading to a convoluted system of resolving issues to the point that most issues never get resolved and the customer is lost to a competitor.

      avatar
      Spectrum Response
      8y
      We are sorry to hear about your negative experience working with us. We appreciate your honesty and want you to know that we will be using your feedback as we look for ways to improve our employee experience.

      Explore other reviews about Spectrum

      5.0
      Jun 29, 2026
      Field technician ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

      Cons

      Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

      5.0
      Sep 17, 2019
      Human resources coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

      Cons

      Strict on dress code and professional appearance

      309
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