A short term gig at best. - Direct Sales Representative Spectrum Employee Review

1.0
Sep 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Initial salary and benefits are great. (Free Cable, Internet and Phone service) Great Medical and dental all within the first month. Nice base and ramp up commission.

Cons

Commission is paid for installations which they have serious issues with. Management style is bullying and are very poor communicators. Not a healthy work environment. Territories are said to exist but really don't. There is a lot of conflicting information. ex. new hires are told they have two months to ramp up during training but then the sales managers badger them to sell right out of the gate. Long and drawn out sales meetings from 9-11 a.m. every day (prime selling time) just to go over yesterday's numbers and discuss a lot of stuff that should be side bar conversations. Then if you're not a favorite (has nothing to do with a producer by the way) then you have to account for every minute of the day. managers follow you around in the field and try to "catch" you not working. Very odd management style. The free service provided as a benefit kept having outages and service interruptions. Equipment had to be swapped out twice so far. unhealthy environment. Get everything in writing and save it in a safe place.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Cons

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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