Worse than working for TWC - Tech Support Representative Spectrum Employee Review

3.0
Oct 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay/benefits, vacation within one year of employment, benefits within 90 days, good local managers, good co-workers, comfortable work environment, good location, opportunities for growth

Cons

lots of stress, confusing directives, poor policies, senor management, sitting down all day, putting too much on the employees, not caring about the customers, messed up metrics, no sense of accomplishment, outdated infrastructure, angry customers,

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, teammates, technology

Cons

AI, bureaucracy, outdated hardware, webex trash

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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