The truth - Internet and Phone Repair Agent Spectrum Employee Review

3.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Stable income Full time w/overtime if you want Multiple shifts

Cons

Unrealistic expectations for agents No real support after training. Leads are your immediate source of help and they hate helping for some reason. They change rules and policies that can end up getting you written up or fired almost weekly. Many more cons but these are the top that I experience the most. It’s steady income but the pay rate isn’t as good as they pitch it.

Explore other reviews about Spectrum

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and is good work life balance. Good benefits

Cons

Nothing bad to say about the company

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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