Great company to work for - Customer Service Representative ( Billing ) Spectrum Employee Review

4.0
Oct 25, 2021
Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing as well as the work environment. With the right sup and mentor you can def go far in this company. The people are great and the work itself once you get the hang of it can be very easy.

Cons

Bumping into the wrong Sup can tear you down. Get placed in the wrong team and you are on your own. Training can be very lacks once again with the wrong mentor. Too bad you can't choose you team or sup. The customers are a piece of work. they can be very stressful so you must have a thick skin because you will go home crying somedays.

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Spectrum Response
4y
Thank you for taking the time to provide feedback for us. We appreciate your comments and your sharing them for current and future employees. We are committed to developing a positive culture that supports our employees and delivers high quality products and services for our customers.

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5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent environment, professionalism, very competitive pay and benefits.

Cons

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5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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