Great compensation but poorly managed - Lead Internet/Phone Technical Support Spectrum Employee Review

4.0
Mar 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Motivated employees can easily land a job here. If you find talking with people to be easy, then you will be highly successful

Cons

Management is poor, and the leadership is disconnected from the hourly workers. There are fundamental flaws in how we service customers and there doesn't seem to be much interest in addressing them

Explore other reviews about Spectrum

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good pay, and commission on top of that!!! What more do you want in a sales role!

Cons

Sales is not for everyone, but it is for me!!!

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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