Vicious Circle - Retention Specialist Spectrum Employee Review

2.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Pay, Amazing commission, Free Service Extra Incentives

Cons

Schedule, Policies, Business Rules Pretty much it's a game where a rep adds on as many things as he can to customers account, hoping customer doesn't realize until a few months later, and expecting the next agent to fix issues.

avatar
Spectrum Response
4y
Thank you for sharing these comments with us. Your feedback helps us better understand employees' needs and experiences, and better informs us about how we can support them and their families. Thank you for helping us toward those goals.

Explore other reviews about Spectrum

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work daily

Cons

Work load can get unbearable at times

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

309
See reviews by: Helpful|Rating|Date|All