Good People - Difficult Processes/Systems - Operations Manager Spectrum Employee Review

3.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

The people and benefits are great - who can argue with free cable and internet these days?

Cons

Spectrum largely adopted TWC (Time Warner Cable) processes, systems, and Leadership after the merger in 2016. The leadership layers, processes, and systems became more complicated than necessary which made it much more difficult to quickly resolve customer issues or make changes to orders on the fly.

Explore other reviews about Spectrum

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, teammates, technology

Cons

AI, bureaucracy, outdated hardware, webex trash

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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