Pros
The hourly is 20$ an hr, and you’re expected to sell mobile services to unsuspecting people who already hate the internet service. They hype up the benefits way too much for only offering 4 weeks of parental leave, it used to be 2 weeks before October. Free Internet, and HBO max, no mobile service discounts though. You can move up only after 6 months of working, the training period does not count. After the 6 months you have to take a test, interview and perform above average, must have no write ups and perfect attendance. The “raise” is a dollar more and more responsibility.
Cons
They don’t care about you, you’re just a number. They say they are “understanding” but you can get written up for calling in, a full absence is missing more than 30 minutes, a partial absence is less than 30 minutes. They do give a lot of merch. Expect to dress professionally even in non customer facing job roles. When they raise the hourly, the tenured employee’s hourly does not increase.