Terrible - Voice/Internet Repair Customer Service Specialist Spectrum Employee Review

2.0
Aug 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, Starting pay is good

Cons

Boring, mundane, take lots of abuse from customers, training does not match the actual job, leadership never on the same page, expected to just know all the different business rules that aren't taught in training. Will take 50+ calls a day and it is very repetitive. Do not complain about abuse from customers as this can get you in trouble, even if a customer is sexually harassing you.

Explore other reviews about Spectrum

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the best company to work for

Cons

Well you have to go in office 4 days

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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