Ok job but upper management needs work - Tech Support Representative Spectrum Employee Review

Users say... "The benefits are great because you get them right away as you start working and just need to enroll." "The people are great and the work itself once you get the hang of it can be very easy." "The 2 month training is good and you get mentors on the second month as you take your calls." "Free Cable and internet plus great salary and commissions." "Good money when you make at least 12 sales per month and base pay as well." 

Users say... "Poor management they seem to not care about you and that you’re just a number instead of a valued employee." "There is no work life balance expect this to be a 80 hour weekly commitment." "Bad managers and don’t care" "long hours if your last few jobs have a lot of things to do since you'll be out late." "some supervisors have more than one newer company vehicle and techs get the worn out ones"