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      Spectrum

      Engaged Employer

      Spectrum reviews

      Talk on the phone all day to customers. - Customer Retention Representative Spectrum Employee Review

      4.0
      Sep 18, 2015
      Customer retention representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Low stress. Work independently almost the entire time. Positive work environment. Good money if you're good at sales. Friendly people. Rewarded for following the procedures on the phone.

      Cons

      Customer service can get pretty tedious. Our department deals with the customers calling in to cancel services or because they're mad about something.

      Explore other reviews about Spectrum

      5.0
      May 27, 2026
      Network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      good place to work at

      Cons

      no bad things to say

      5.0
      Sep 17, 2019
      Human resources coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

      Cons

      Strict on dress code and professional appearance

      309
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