Internet and phone customer service rep - Telephone &Amp; Internet Repair Tier I Spectrum Employee Review

4.0
Oct 6, 2015
Recommend
CEO approval
Business Outlook

Pros

One of the biggest pros of working for charter is the free charter services. Most of the people that work at the call center are very kind.

Cons

One of the biggest let downs that I found is that the chance to move up is dependent on who you know so it is very political.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

pay and beneifts are good

Cons

pressure and changing work expectations

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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