Sales, no wait, Everything in the company - Sales, Service, Retention, Billing, Tech Support Spectrum Employee Review

2.0
Jan 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Free internet, TV and phone, starter job, was a short drive from home

Cons

More Than 1/2 the reviews on glass door are fake, nobody has ever been that happy to work here unless you were previously jobless. I can name 50 people right now who worked there and can tell you how bad it sucked and that's just from the Greenville office. Even the employees there hate it. Money was great at 1 point, then pay scale changed, had to work harder to make less money, moved dept 800miles away, forced change to sales, pay scale changed again, making it harder to make less. Joe morone was hired to run Greenville and it went to hell. His exact words to us when he met the first time "I can tell you make too much here just by looking at the cars in the parking lot." So the pay scale changed 2 more times and the call center went from 400+ to less than 200 people when left. In less than 6 months with people leaving voluntarily or getting fired. If you're a supervisor and don't write an agent up, you get written up.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

pay and beneifts are good

Cons

pressure and changing work expectations

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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