Not for everyone - Customer Relations Coordinator Spectrum Employee Review

3.0
Feb 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Slightly better than average benefits Good PTO package & easy to get time off 15 minute paid breaks All managers but one are very professional, friendly & caring people On the WA side (no state income tax) Conveniently located Strong future for the company with pending acquisitions of TWC & Brighthouse Company has been rapidly improving quality of products & consumer value

Cons

Supervisors are over-worked & underpaid - making career advancement a negative When it comes to culture, company "talks the talk" but fails to "walk the walk" Pay is low to start & has low cap, relative to tenured employees Uncertain future with acquisition of TWC & Brighthouse pending Metrics driven decision making is critical to success, reducing emphasis on "doing the right thing" You get screamed at & sworn at on a daily basis (by customers, not colleagues) Parking can be difficult

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, teammates, technology

Cons

AI, bureaucracy, outdated hardware, webex trash

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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