Best Job Ever - Technical Customer Service Representative Spectrum Employee Review

5.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay rate, health care plans are affordable and coverage is great, some supervisors are great as well as some managers, PTO, sick time, and float time are different buckets, free mobile streaming access and anti virus, opportunities for advancement are great, and work place culture is great! Supervisors (majority are great) and there are pot lucks to boost relationship building. The daily work load is usually pretty smooth.

Cons

Human resources department needs work, at the end of the day everyone is just a number and easily replaced, there use to be a point system now it is at the supervisors discretion to write you up for attendance...which is good or bad based on your relationship with your supervisor, Human resources does not really care about the employees.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, teammates, technology

Cons

AI, bureaucracy, outdated hardware, webex trash

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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