Horrible management - Customer Service Specialist Spectrum Employee Review

1.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Comes with free internet and cable.

Cons

Hired for WFH position but after 3 years still no WFH. They create metrics to prevent you from working from home until after a year then metrics change to create new obstacles. HR and management sabotage opportunities. The cell service is horrible.

Explore other reviews about Spectrum

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with Spectrum for 7 years now. If you have a good work ethic, Spectrum hands down is the place to work. I've had 2 kids since starting with them, their benefits are amazing, good pay, and I cannot say enough of how fortunate I have been since starting with them.

Cons

They are a corporation. If you understand that, then there aren't any major cons

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

309
See reviews by: Helpful|Rating|Date|All